Choosing a Contractor

Whether you are hiring a contractor to put in a new system, or are simply looking for a contractor to make repairs and maintain your system, you want to take your time now to avoid costly mistakes later.

Where to Start

A good place to start your search to find a contractor is at the ACDoctor Web Site. You're sure to find a qualified contractor in your home area. Remember to also look at the contractors web site to review their services and qualifications in more detail. Also talk to your family, friends and neighbors. Find out whom they used and how happy they have been with them. Then narrow your selection by checking on the following:

  1. Your contractor may be required to have a license, depending on your state or local requirements. They should be well trained, and experienced to provide quality installation. Don't be afraid to ask you contractor about his or her training, experience, and membership in associations.

  2. Contractors are required to be EPA certified to handle refrigerant in cooling systems. They are also required to own and use refrigerant recovery equipment. Ask for proof that your contractor is certified · Check the contractor's record and their performance. Get a list of their past projects and take a look at their work. Call the state and the Better Business Bureau to find out if there have been any complaints against them. Get a list of references from the contractor.

  3. Call the references to see how well they performed. Ask specific questions: What work did they do? Did they start the project and finish the project when promised? Did they arrive on time every day? Did they clean up the job site? Did they work continuously until the project was completed or did they work in spurts?

  4. Remember that you are responsible for all workers on your property, so be sure the contractor is insured. Ask to see a valid Certificate of Insurance. Call the insurance company to be sure that the certificate is valid.

  5. Always obtain a written contract or proposal before allowing your contractor to install a new system and be sure to ask about warranties and financing.

  6. Remember, the contractor who gives you the lowest bid may not be the best choice for you. Paying slightly more may get you better equipment and better service. Carefully evaluate a contractor's proposal to ensure you get the equipment and service that best meets your needs


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